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  1. Gottman Help Center
  2. Ordering and Purchasing

Ordering and Purchasing

Placing an order, shipping, returns, etc.

Placing an Order

  • Do you offer discounts?
  • How can I place an order with you?
  • We are tax exempt. How can I place an order and not be charged tax?
  • Can I place a purchase order?
  • Can I place bulk orders and what is the cost per item?
  • I received a promotional coupon for a discount on my first purchase from the Gottman Store. Are there any exclusions that apply?
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Return Policy

  • I received a damaged or defective product. What do I do?
  • What is your return policy?
  • When will I receive my refund?
  • Will I receive a full refund?

Shipping

  • Can I track my package?
  • How long until my package arrives?
  • How much will it cost to ship to my address?
  • What is your shipping policy?
  • When will my order ship?
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