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Technical Support

Find help accessing your online course and digital products

Accessing Content

  • How can I reset my Account password?
  • How can I manage my email subscriptions or unsubscribe?
  • Are your DVDs formatted for international use?
  • I purchased the digital version of a booklet. How do I print it?
  • How do I access my MP3 or PDF download after purchasing it?

Access to Online Courses

  • Does my access to my online course ever expire? Are there deadlines?
  • How do I access my online course?
  • How do I get my Certificate or CEs from an online course?
  • How do I print the PDF manual that came with my online course?
  • I'm having issues watching the videos in my online course
  • Can I buy an online course for someone else/for my staff?
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