We accept returns for products if they are:
- In new condition with all the original packaging and accessories. DVDs and CDs must be unopened and still in their plastic wrap.
- Within 30 days of delivery, at the customer’s expense (unless items were shipped in error by The Gottman Institute).
We do not accept returns for:
- Digital products (e.g. online learning, PDFs, MP3s/MP4s)
- Workshop materials
To initiate a return, please notify our Customer Service Department by submitting a request.
Once your return is received, a representative will process the return and assess your refund based upon the quality of the returned item.
Please find our Return Policy at the bottom of this article with more information.